Frequently Asked Questions

Answers to common questions about FDW hiring, work permits, and employer responsibilities in Singapore.

Q1. How long does a new FDW Work Permit application usually take?

Processing time can vary by case, but many straightforward applications are processed within days after complete submission. Timelines may be longer if additional checks or documents are required.

Q2. Can I hire a transfer helper instead of waiting for an overseas helper?

Yes. Transfer helpers are already in Singapore and can often start sooner, subject to proper transfer procedures and MOM approval.

Q3. What is the monthly FDW levy?

The standard levy is S$300 per month. Eligible households may qualify for concessionary levy rates, subject to MOM eligibility criteria.

Q4. Do I need insurance for my helper?

Yes. Employers are generally required to maintain medical insurance and personal accident insurance that meet MOM minimum requirements.

Q5. What happens when employment ends?

The Work Permit must be cancelled within the required timeline, and repatriation arrangements should be made unless the helper is transferring to a new employer.

Q6. Can an agency help manage the paperwork?

Yes. A licensed agency can help with applications, renewals, transfers, medical/SIP coordination, and compliance-related administrative steps.

Q7. How early should I renew a Work Permit?

As a best practice, begin renewal preparation at least 4 weeks before expiry to avoid last-minute issues.

Q8. Can my helper work at my relative’s home?

No. FDWs should only work at the employer’s registered residential address unless otherwise permitted under MOM rules.